Our guarantees
Delivery
We offer free postage for all orders in mainland France from 60 euros via the So Colissimo - La Poste no-signature service.
The standard delivery time for an order is 72 hours: 24 hours for the preparation and dispatch of your order by our services (working day - excluding weekends and public holidays), then 48 hours for delivery to your destination via our carrier.
For all orders that do not meet these criteria, we offer you the delivery rates negotiated with our carrier:
 |
5,90€ Colissimo without signature in 48 hours
7,90€ 48-hour recorded delivery service 7,90€ Colissimo International Europe without signature |
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| If you order the... | You will receive your order on... | ||
| Monday | Before 05:00 | Next Thursday | |
| After 3 p.m. | Next Friday | ||
| Tuesday | Before 05:00 | Next Friday | |
| After 3 p.m. | Next Saturday | ||
| Wednesday | Before 05:00 | Next Saturday | |
| After 3 p.m. | Next Monday | ||
| Thursday | Before 05:00 | Next Monday | |
| After 3 p.m. | Next Tuesday | ||
| Friday | Before 05:00 | Next Tuesday | |
| After 3 p.m. | Next Thursday | ||
| Weekend | Next Thursday | ||
3 samples to choose from
To thank you for your order, you will be offered 3 free samples to discover the fragrances of the House of Jacomo Paris. In order to comply with the French climate law of 1 January 2004, we have decided to offer you a free sample of our fragrances.er July 2022, you must select the 3 samples you want at the shopping cart stage for them to be included in your order. Samples cannot be sold.
Secure payment
We accept CB or PayPal payments. All your payments are secure and guaranteed thanks to 3D Secure technology and double authentication by your bank. Shop with confidence at Jacomo Paris, with maximum security guaranteed! Jacomo Paris pays particular attention to the security of Internet payments. Your bank details are transmitted to our server in encrypted form using SSL (Secure Socket Layer) protocol, and transferred in a totally secure environment to our banking partner, Société Générale. They are not stored under any circumstances.
If you are having difficulty paying for your order, our Customer Relations department is available on 0800 590 008 (toll-free from landlines and mobiles) to assist you or to help you make your payment by telephone.
